A group of nurses has been convened to solve a problem. As the first step in this process, the group leader asks for a definition of the problem to be solved. Which statement reflects the best problem statement?
1. Emergency department nurses do not make professional client handoff reports.
2. Long-term-care facility nurses lack the education to make complete assessments prior to client transfers.
3. Housekeepers are getting sloppy about cleaning rooms.
4. Unit clerks have made 10 transcription errors in the last 6 months.
4
Rationale 1: This is a judgment statement.
Rationale 2: This is a judgment statement.
Rationale 3: "Getting sloppy" is a judgment statement.
Rationale 4: A good problem statement reflects the facts without judgment as to cause.
Global Rationale:
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