To design processes for services, the operations manager must ______.
a. understand the degree of customer interaction when performing the service
b. understand the degree of customization needed to satisfy the supplier
c. understand the degree of compliance with government regulations required
d. understand the degree of compliance with ISO requirements needed
a. understand the degree of customer interaction when performing the service
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Which of the following statements is true regarding a credit memorandum?
a. A credit memorandum is subtracted from the balance per the company's books. b. A credit memorandum could be issued for bank service charges. c. A credit memorandum is issued when a customer gives the company an NSF check. d. A credit memorandum is added to the balance per the company's books.
The promisor who substantially performs is generally entitled to the contract price less any damage the other party has suffered as a result of the defective performance.
Answer the following statement true (T) or false (F)
List out all the factors considered and the decisions made in the process of marketing.
What will be an ideal response?
Revenues are reported when
A) a contract is signed B) cash is received from the customer C) work is begun on the job D) work is completed on the job