Describe the procedures for effective selling. How do the qualities of the
salesperson help determine a positive outcome?
What will be an ideal response?
Procedures for effective selling are greeting and offering assistance either in person or
on the phone to determine the customer's needs. The sales person should then explain
the product or service in terms of how it will benefit the customer and solicit questions
from the customer. It is important to remember that everyone in the business is in
customer service, regardless of his or her position in the company.
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Answer the following statement true (T) or false (F)
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Answer the following statement true (T) or false (F)