Identify the four costs of quality. Which one is hardest to evaluate? Explain
What will be an ideal response?
The four costs are internal failure, external failure, prevention, and appraisal. The hardest category to estimate is external failure costs, or costs that occur after delivery of defective parts or services. These costs are very hard to quantify.
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If not enough partnership cash or other assets are available to pay the withdrawing partner, a liability may be created for the amount owed the withdrawing partner
a. True b. False Indicate whether the statement is true or false
The mirror image rule states that ________
A) the offeree's counteroffer should match the value of the offeror's offer B) the offeree is allowed to modify the terms of the offer C) the offeror can modify the terms of the offer even after the offeree has accepted them D) the offeree must accept the terms as stated in the offer
Which of the following is an effective opening for a routine request message?
A) Please answer the following questions about your Web services. B) My name is Jill Aubrey, and I am the office manager for Cape Consulting Inc. C) I recently read an article about your firm in the local newspaper. D) Cape Consulting Inc. is the premier communication-consulting firm in the Cape and islands area.
Creditor claims are divided into classes and the highest class must be satisfied in full before going to the next category
a. True b. False Indicate whether the statement is true or false