To counter audience members slouching, failing to make eye contact, and daydreaming, you should use all of the following techniques except:
a. ask security personnel to remove them quickly and quietly
b. ask questions of the entire audience or of particular members.
c. ask them to complete an activity related to your topic.
d. bring particularly disruptive people into your speech verbally.
a
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Numbers used to show relationships between items are __________
Fill in the blanks with correct word
Effective organization helps a speaker
a. gather and select message content. b. understand the message. c. remember the message. d. decide how to react to a message. e. do all of the above.
Answer the following statement(s) true (T) or false (F)
1. A poor opening statement erodes disputant confidence and permits the eruption of power struggles between the mediator and the parties. 2. The opening statement is a symbol of commonality for parties. 3. The one-sided monologue style opening statement sets an informal tone for the mediation. 4. The opening statement of a mediation session typically runs about 8–10 min. 5. The Opening Statement may exceed recommended time limits if an interactive approach is used.
Strong emotional appeals are usually more effective than moderate appeals.
Answer the following statement true (T) or false (F)