What are the five communication mediums that a buyer uses to send nonverbal signals? Why should salespeople recognize such signals?
What will be an ideal response?
The five communication modes are body angle, facial expression, arm movement or position, hand movements or position, and leg position. Salespeople can determine through nonverbal signals whether a prospect is interested or not and make sales presentation adjustments accordingly.
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Answer the following statement true (T) or false (F)
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