Management's most powerful tool for mobilizing organizational commitment to competent strategy execution and operating excellence is the
A. proper use of a reward structure with motivational incentives.
B. process of providing employees with a high degree of job security (ideally, via a no-layoff policy).
C. diligent and persistent use of benchmarking and best practices.
D. implementation of TQM and/or Six Sigma programs.
E. periodic giving of inspirational speeches aimed at arousing employees' emotional energy.
Answer: A
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