Brand infringement occurs when:
A) an Internet domain is used that is similar to a brand name
B) individuals purchase domain names just for the purpose of selling them later to famous individuals or companies
C) a company creates a brand name that closely resembles a popular or successful brand name
D) the brand name is used in advertisements by competitors
C
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The second analysis deliverable, the physical requirements are used in systems selection to acquire computer equipment for the new system
Indicate whether the statement is true or false
Federal, state, and local laws require employers to maintain detailed and accurate payroll accounting records
Indicate whether the statement is true or false
If you must refuse a claim because the customer was at fault, which of the following might help maintain customer loyalty?
A) Explain the company policy and use that as the reason for the refusal B) Explain the reason behind the policy and refusal C) Be polite in stating the refusal D) Offer clear and reasonable alternatives E) Offer discounts on future transactions
Which level of the organizational behavior model is the most important?
a. Individuals b. Departments c. Teams d. Organizations