Which of the following techniques should not be used to improve one's effectiveness as a sender of messages?
a. Share information rather than telling.
b. Emphasize agreement over disagreement.
c. Eliminate threatening behavior.
d. Use effective nonverbal communication.
ANS: B
Others will not always agree with what you say. Do not become defensive when others disagree with you; simply try to understand their perspective and be open to their input.
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What is the difference between copying findings from a previous encounter and citing findings from a previous encounter?
A) Copying findings indicates that the same provider previously documented the findings, whereas citing findings indicates that the documentation happened at a separate provider. B) Copying findings will make them current findings in the encounter, whereas citing findings allows the previous findings to be visible but not part of the current encounter. C) Copying findings will allow the direct visual comparison between current findings and previous findings, whereas citing findings will just add a shortcut link to the previous findings. D) There is no difference between copying and citing findings from a previous encounter.
The part of the brain that controls respiration is the
midbrain cerebellum medulla oblongata hypothalamus
A person with type O blood would have which antibodies present in his or her plasma?
A) Anti-O B) Anti-A and Anti-B C) Anti-A D) Anti-B
The two MOST important steps in treating a patient with a contact poisoning are:
A) determining when the exposure occurred and irrigating the patient's entire body with copious amounts of water. B) donning a pair of gloves and performing a physical examination to determine if a significant exposure occurred. C) immediately washing any dry chemicals off of the patient's skin and removing his or her clothing as soon as possible. D) avoiding self-contamination and removing the irritating or corrosive substance from the patient as rapidly as possible.