Which of the following is a series of standards adopted by the International Organization for Standardization to spell out acceptable criteria for quality systems?
A. ISO 9000
B. Total quality management guidelines
C. Benchmarking
D. Malcolm Baldrige guidelines
Answer: A
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______ meaning refers to a word’s formal or “dictionary” definition.
a. Phonemic b. Social c. Denotative d. Connotative
You should not only present your findings but also analyze and interpret them in the same section of the report
Indicate whether the statement is true or false
In the previous 4 weeks, RioFit's 50 assembly line employees each worked a full 40-hour week for a total of 8,000 hours and reported 1 injury. What is their incidence rate?
A. 1 B. 25 C. 40 D. 50
Which item below is not a competitive advantage?
A. using a new patented manufacturing process that reduces manufacturing costs by 25% B. offering free samples during a two week promotion C. consistently providing better customer service than the competition D. reducing operating costs by 7%