Chen’s Floor Cleaners goes house to house to perform their floor cleaning services. What facility layout does this business use?
a. process
b. product
c. fixed-position
d. cellular
c. fixed-position
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Which of the following statements is true of a product sales-force structure?
A) A product sales-force structure is characterized by specialization along product lines. B) A product sales-force structure is used when a company has only one product line. C) A product sales-force structure requires every salesperson to be an expert in all the product categories of the company. D) A product sales-force structure organizes the sales force along customer or industry lines. E) A product sales-force structure uses a single sales force across different product lines.
Answer the following statements true (T) or false (F)
Calculations attempt to simulate or come as close as possible to the measurement of real phenomena or attributes.
________ selling can be defined as a series of creative improvements within the sales process that enhance the customer experience
Fill in the blanks with correct word
You should use active-voice verbs to convey negative news tactfully or to reduce emphasis on the doer of the action
Indicate whether the statement is true or false