Discuss the three types of communication barriers and provide an example of a possible solution to dealing with each barrier
What will be an ideal response?
ANSWER: There are three types of communication barriers medical assistants might encounter working in a medical office.
1. The language barrier. The language barrier involves communicating with patients who do not speak English as their primary language. For example: Lin Wong is a patient whose native language is Chinese. Sonja is the medical assistant that always works with Mr. Wong. Sonja makes sure to call ahead to Mr. Wong's interpreter to confirm the appointment time and assure that she is accompanying Mr. Wong to his appointment.
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