As a first step in troubleshooting, and before attempting to establish how to fix a reported computer issue, the technician should question the user about the symptoms to identify the problem as exactly as possible
Indicate whether the statement is true or false
True - No attempt to fix a computer problem is going to be efficient until the problem can be identified with some precision. Example: For a user to simply say that the printer does not work is too broad of a symptom and could result in multiple trips to fix an issue.
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By default, Word 2013 saves your file as a Word document with a(n) _____ extension.
A. .pdf B. .txt C. .rtf D. .docx
The tool that assists you in managing hardware on a network that includes machines that run a diverse mix of operating systems is ________
a. Remote Assistance b. Windows Remote Management c. Remote Desktop d. Windows Remote Shell
The ______ page is similar to the Start webpage.
A. ?New tab B. ?InPrivate window C. semantic web D. ?Reading View
The iterative approach in the software development process indicates that the application will never be fully developed.
Answer the following statement true (T) or false (F)