When a client comes to you with a problem, ______

a. You must solve it for them
b. Listen, and then advise the best solutions for the client
c. Listen, provide resources and help the client arrive at a solution
d. The client must demonstrate that he or she can solve it


c

Social Work & Human Services

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All of the following are considered mezzo skills for organizational and community change except:

a. Team building b. Public speaking c. Conflict resolution d. Social advocacy

Social Work & Human Services

______________________________ is a process of being.

a. Health b. Wellness c. Illness d. Health status

Social Work & Human Services

What kind of agency was WRC? What was Carla Hudson’s job at the WRC?

Carla Hudson, a Black social worker with the Women’s Resource Center (WRC), had worked with Maria Velasquez, a Mexican immigrant and mother of two children, for several years as she struggled to escape a violent home situation. Maria was Carla’s first Spanish-speaking client. Maria’s spoken English was easily understandable, but she could not read or write English well. As Carla assisted Maria in acquiring mainstream services, including Head Start, TANF, Food Stamps, and WIC, she noticed barriers to services that she began to suspect were related to discrimination against Spanish-speaking clients. When two White Head Start caseworkers refused to help Maria attain educational support that she needed in order to gain English literacy, Carla faced the challenge of addressing discrimination issues in another agency and perhaps throughout the service delivery system in Jasper, Alabama.

Social Work & Human Services

Which of the following statements about a therapist’s preparation for cross cultural work is not true?

a. A therapist can use his/her own cultural background to understand the influence of culture b. Good Professional training gives therapists the basic skills needed to research and understand different cultures c. After reading a book about different cultures, a therapist is prepared to respond effectively to families from the cultures included in the book d. The differences between groups within a culture can be greater than the differences between cultural groups

Social Work & Human Services