When characteristics of the receiver cause distortions to the sender’s intended message, they are referred to as ______.
A. internal noise
B. communication adaptations
C. external noise
D. poor communication skills
A. internal noise
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Marcel supervises a group of paralegals serving the firm's lawyers. He gets along well with his employees, and he has created detailed procedures for all the types of legal document they encounter. Marcel hires and fires; he also gives work assignments, performance appraisals, and promotions. The optimal leadership style for Marcel is _____ according to the contingency model.
A. transformational B. task-oriented C. transitional D. relationship-oriented E. consideration
Conversion to new computer programs must be undertaken using contingency plans to ensure that only authorized, tested, and approved versions of the programs are promoted to production status
Indicate whether the statement is true or false
The two primary sets of people in an organization who most affect job satisfaction are co-workers and supervisors.
Answer the following statement true (T) or false (F)
If the shipper owns its own truck or air fleet, it becomes a ________ carrier
A) containerized B) private C) contract D) common E) diversified