What is used to assess companies involved in the SRI market?
a. Theory X
b. balanced scorecard
c. SMART goals
d. triple bottom line
d. triple bottom line
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Corporate logos:
A) are unrelated to image but are related to positioning B) help with recall of advertisements and brands C) usually are inexpensive to develop D) increase search time in product purchase decisions
The trading-triangle concept is used to indicate a nation's
a. exports, marginal rate of transformation, and terms of trade. b. imports, terms of trade, and marginal rate of transformation. c. marginal rate of transformation, imports, and exports. d. terms of trade, exports, and imports.
Which of the following statements concerning audit evidence is correct?
A. The cost of obtaining evidence is not an important consideration to an auditor in deciding what evidence should be obtained. B. A company's accounting data cannot be considered sufficient audit evidence to support the financial statements. C. Effective internal controls contribute little to the reliability of the evidence created within the entity. D. Appropriate evidence supporting management's assertions should be convincing rather than persuasive.
Which of the following accounts for the majority of complaints received by service businesses?
A) service providers failing to be reliable B) exaggerated customer expectations C) employees who fail to be empathetic D) miscommunication during the service encounter E) exaggerated management expectations