India leads the world in terms of watching the most television; daily viewership is 5 hours, 39 minutes each day
Indicate whether the statement is true or false
FALSE
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Edwin understands that feedback is important for the goal-setting process to be effective. He likely believes ______.
A. goal feedback should only come from the direct supervisor B. employees who receive feedback on their progress achieve higher levels of performance than those who don’t receive feedback C. feedback on goals rarely guides performance D. employees prefer feedback comes from an outside source
Developing and retaining quality managers is an advantage of decentralization
Indicate whether the statement is true or false
A college professor copies seven chapters from a book called "How to Get Better Grades-A Creative Approach to College Success!" There are ten chapters in the book. She incorporates this material into a packet of material that is printed in her college's copy center. The packet is then placed in the local book store and is placed on the required materials list for students to purchase. The author
of the book on getting better grades believes the professor has violated his copyright. A)The author is right. The professor should not have copied the chapters and placed them for sale in the bookstore. B)The author is technically correct. However, even though an infringement occurred, he cannot sue the professor since educational personnel are exempt from liability under copyright law. C)The author is not correct. Under the "fair use doctrine" a college professor can copy material and distribute it to students for educational purposes. D)The author is not correct. It does not appear that the professor actually made any money from the alleged copyright infringement.
One of the customer-defined standards at Delta Airlines is "the number of pieces of luggage damaged per day." "The number of pieces of luggage damaged per day" is a ________ customer-defined service standard.
A. Measurable B. Informal C. Soft D. Hard E. Formal