Which of the following statements is true of the complementary patterns of conflict interaction?
A. They exclusively occur outside of business contexts.
B. They occur in conflicts when the participants' tactics mirror one another.
C. They occur when all the parties in a conflict escalate the issue.
D. They are tactics that are different from one another but mutually reinforcing.
E. They are styles of conflict that create a devitalized spiral.
Answer: D
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Which three functions should a conclusion perform?
A) summarize main ideas, gain attention, and end B) signal the end, summarize the main ideas, and make a final appeal C) transition, restate the thesis, and end humorously D) restate the purpose, give an internal summary, and preview topic development E) sum it up, wrap it up, and shut up
How do power differences between speakers and listeners influence context? Identify one specific situation where the audience are in a higher-power position and one situation where the speaker is in a higher-power position.
Fill in the blank(s) with the appropriate word(s).
In her speech on product safety recalls, Gemma cites a newspaper article that reported a 1974 incident in which the US Consumer Product Safety Commission had to issue a safety recall on its own pro-product safety lapel pins,
because the pins were painted with lead paint. Gemma effectively used irony by citing this example. Indicate whether the statement is true or false.
When you look at yourself in the mirror and decide that you need to comb your hair, you are using what context of communication?
A. interpersonal communication B. public communication C. intrapersonal communication D. dyadic communication