What are your five main goals when delivering bad news?

What will be an ideal response?


Answer: In any negative message, your main goals are to (1) convey the bad news, (2) gain acceptance for it, (3) maintain as much goodwill as possible, (4) maintain a good image for your organization, and (5) (if appropriate) reduce or eliminate the need for future correspondence on the matter.

Business

You might also like to view...

An SBU fits into the ________ category of the BCG model when sales have been steady and the firm has a large market share it can sustain with minimal funding

A) exclamation point B) dog C) cash cow D) star E) question mark

Business

The union wage premium is:

A. Approximately 15% such that union workers make, on average, 15% more than comparable nonunion workers. B. Approximately 15% such that nonunion workers make, on average, 15% more than comparable union workers. C. No longer prevalent in the U.S. D. Approximately 5% such that union workers make, on average, 5% more than comparable nonunion workers.

Business

Which of the following represents a shortcoming of plantwide overhead rates?

a. They are not realistic and do not consider manufacturing complexity. b. They are difficult and time-consuming to calculate. c. They tend to understate or overstate product cost. d. Both a and b answers are correct. e. Both a and c answers are correct.

Business

What is a production budget?

What will be an ideal response?

Business