Which of the following matches business clients with firms that provide a wide variety of IT services?
A) Lotus Domino
B) Bizrate
C) TechRepublic
D) VeriSign
C
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Which of the following principles states that a business's financial statements must report enough information for outsiders to make knowledgeable decisions about the company?
A) conservatism B) materiality concept C) disclosure principle D) consistency principle
Which of the following statements is true regarding a value-added reseller?
A) A value-added reseller normally has a much larger number of suppliers. B) Selling through a VAR is more like a supplier relationship. C) Companies selling through VARs rarely have well-established markets into which they can also sell by themselves. D) Marketing managers using VARs also have to have significant branded marketing skills.
An officer or director will be found to have discharged her duty of care if she acts in good faith, as would an ordinarily prudent person under like circumstances, and under the reasonable belief that she is acting in the best interests of the corporation.
Answer the following statement true (T) or false (F)
A(n) _______ is the person who initially handles customer contacts, questions, incidents, or service requests and then transfers them to the appropriate person or group to be resolved.
What will be an ideal response?