Jordana is a travel agent. Whenever she sells an expensive vacation package, she encourages the customer to buy travel insurance, which provides reimbursement in case of trip cancellation due to illness or another emergency. Jordana is trying to reduce her customers' ________ risk.
A. social
B. psychological
C. financial
D. physiological
E. performance
Answer: C
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The cause-and-effect diagram ______.
A. is also known as a fishbone diagram because of the way it looks B. graphically displays the frequency of occurrence of a quality problem C. was developed by W. Edwards Deming D. shows the relationship between two variables
Which of the following Big 5 personality traits describes a person who is outgoing, talkative, and sociable as well as enjoys social situations?
A. openness B. neuroticism C. extraversion D. agreeableness
________ include displays and demonstrations that take place at the point of sale
A) Rebates B) Price packs C) Premiums D) POP promotions E) Samples
The cost of delivering the completed product to a customer is an example of:
a. product cost. b. period cost. c. direct cost. d. inventoriable cost. e. None of the answers are correct.