What type of action should be used if the media reveals information about a product recall before your organization has had time to address the issue?
Messages should be sent to customers and employees immediately. The notice to customers should convey a spirit of helpfulness and forthrightness. It is important to confirm the bad news quickly and to start discussing immediately the information the reader needs to understand the situation.
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The sales team had been meeting and arguing for over an hour. Roger could feel the group’s tension rising, so he attempted to break the stress by infusing a lame joke. Everyone laughed, more because the joke was so bad, but it did clear the air. According to Gouran and Hirokawa, Roger’s joke is an example of ______.
A. brainstorm B. decision criterion C. dramatizing message D. function
What encompasses all organizational information where its primary purpose is to support the performing of managerial analysis tasks?
A. Transactional information B. Analytical information C. Timeliness D. Quality
The main goal of an informational report is to help readers draw conclusions to solve problems or support business decisions
Indicate whether the statement is true or false.
What is a major organization associated with training and development functions?
A. REME B. ATD C. TRDV D. ALPH E. MBER