One of the suggestions for being a better listener in the workplace is to "plan for nuggets." The strategy recommended for doing this involves
A. being empathetic when listening to others.
B. using a separate column in your notes.
C. asking others to provide you with feedback.
D. considering the source of the message.
Answer: B
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An ON switch on one console does the same thing as a MUTE switch on another console
a. true b. false
If you come from a culture that emphasizes high power distance, you
A. are likely to work better with people from individualist cultures. B. will want a leader who stays far above the group's conflicts. C. will value hierarchical structure and an authoritarian leader. D. will be likely to seek a group leader who lets others in the group make most of the decisions. E. none of the answers is correct.
Which is good advice when we are seeking explanation and clarification of our perceptions?
a. Begin by asking the other person to explain his or her perception. b. Ask for explanation or clarification if you don’t understand the other person’s viewpoint. c. Present only facts when you express your viewpoint. d. Tell the other person what you infer his or her perception to be.
The Institute for Global Ethics has identified eight universal
human values: love, fairness, unity, humility , harmony, freedom, tolerance, and privacy.Indicate whether the statement is true or false