The nursing supervisor is assessing the organization by spending time on each unit. The nurse manager seems overwhelmed and stressed trying to address many client complaints. The charge nurse is trying to help everyone at once
In this situation, what might this supervisor conclude based on this assessment? Select all that apply. 1. The nurse manager is inexperienced and needs time to adjust.
2. The unit culture fosters distrust and poor communication among staff.
3. Client complaints are usually an indicator of a larger unit problem.
4. Nurses on the unit are in need of additional training and skills.
5. The unit must have had several call-ins or is short staffed.
6. Delegation may be seen as too time consuming to undertake.
2, 3, 4, 6
Explanation: 1. The unit clearly is having problems getting client responsibilities completed in a timely
manner, resulting in stress and complaints. Reasons behind this might include distrust, poor
communication, and a lack of delegation training. There is no indication the nurse manager is
inexperienced or that the unit is short-staffed.
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