A salesperson's performance is often compared with the performance of other salespeople operating under similar conditions.
Answer the following statement true (T) or false (F)
True
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Marketing intermediaries supply resources needed by a company to produce its goods and services
Indicate whether the statement is true or false
Which of the following represents an aggressive approach to demand management in the service sector when demand and capacity are not particularly well matched?
A) lower resort hotel room prices on Wednesdays B) appointments C) reservations D) first-come, first-served rule E) none of the above
In queuing theory, the calling population is another name for
A) the queue size. B) the servers. C) the arrivals. D) the service rate. E) the market researchers.
Which of the following are reasons a firm would buy a product rather than make it in its factory?
A) utilizing idle workforce B) secrecy of design C) providing known and competitive prices D) all of the above E) A and B only