An advantage to utilizing phone/video conferencing includes:
A) Ability to rely heavily on nonverbal communication.
B) All patients have access to reliable technology.
C) No documentation required since it is recorded on video.
D) Ability to access clients in remote areas.
Ans: D
Phone and video conferencing is becoming increasingly popular, especially in remote areas where the land or the isolation of the clinic constitute barriers to the development of a therapeutic relationship. However, three important criteria must be conceded before the use of this technology:
- Nonverbal communication is more difficult to detect and access.
- The client must have reliable access to the technology.
- An appropriate method of documentation must still be used.
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