According to the text, what are the first three steps to take when using the telephone to arrange an appointment for a face-to-face meeting?
A. State your call purpose, present a brief sales message, and ask for the interview.
B. Plan your call, identify yourself and your company, and state the purpose of your call.
C. State your call purpose, ask for the interview, and do not take the first "no."
D. State your call purpose, present a brief sales message, and do not take the first "no."
E. Plan your call, state your purpose, and present a brief sales message.
Answer: B
You might also like to view...
Which one of the following approaches does not represent how the auditor will become aware of risks associated with long-lived assets?
a. Obtaining knowledge of the client business. b. Reviewing the business plan related to major acquisitions. c. Reviewing the minutes of board of directors' meetings. d. All represent how the auditor will become aware of risks associated with long-lived assets and related expenses.
Planning is the process of directing operations to achieve the organization's goals and plans
Indicate whether the statement is true or false
Definition of _____________: Procedures that restore the emotional equilibrium after the expression of disruptive emotions. The two main methods involve (1) diffusing or lessening the unacceptable emotion and (2) reframing the meaning of the emotional outburst.
a. neutralizing emotion b. prescribing emotion c. normalizing emotion d. buffering emotion
The difference between the total actual factory overhead and the total factory overhead applied to production is the:
A. spending variance. B. efficiency variance. C. sum of the spending, efficiency, budget, and volume variances. D. controllable variance. E. volume variance.