What are the goals of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program? Select all that apply

1. To decrease the costs of healthcare
2. To assess patient-centeredness
3. To compare and contrast provider performance
4. To improve quality of care
5. To act as a patient advocate in litigation


2, 3, 4
Explanation: 1. This is not a goal of the CAHPS.
2. The three goals of the CAHPS are to assess patient-centeredness, to compare and contrast provider performance, and to improve quality of care.
3. The three goals of the CAHPS are to assess patient-centeredness, to compare and contrast provider performance, and to improve quality of care.
4. The three goals of the CAHPS are to assess patient-centeredness, to compare and contrast provider performance, and to improve quality of care.
5. This is not a goal of the CAHPS.

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