Which balanced scorecard perspectives helps top management's judgment to be better linked to measures of employee actions at lower levels?
A. Operational perspective
B. Financial perspective
C. Customer perspective
D. Internal business perspective
E. Innovation and learning perspective
D. Internal business perspective
The internal business perspective translates what the company must do internally to meet its customers' expectations. These are business processes such as quality, employee skills, and productivity. Top management's judgment about key internal processes must be linked to measures of employee actions at the lower levels, such as time to process customer orders, get materials from suppliers, produce products, and deliver them to customers.
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A _______ is defined as a small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves accountable.
A. cross-functional team B. group C. team D. panel E. formal group
According to the text, harassment is based ______.
a. on a wide range of possible factors b. primarily on unwanted sexual advance c. primarily on power relationships between employee and supervisor d. primarily on race
The ethic of care is associated with which ethical perspective?
A. aristotelian ethics B. confucianism C. altruism D. categorical imperative
In the Ernst & Ernst v. Hochfelder case, the Supreme Court stated that Section 10(b) of the 1934 Act and SEC Rule 10b-5 apply only to intentional conduct and not to negligence
a. True b. False Indicate whether the statement is true or false