Through the phenomenon known as _____, customers who do not receive a satisfactory remedy often will communicate their dissatisfaction to others using the Internet
Fill in the blank(s) with correct word
e-whining
When customers who do not receive a satisfactory remedy communicate their dissatisfaction
to others using the Internet the phenomenon is called e-whining. Companies should aim to
provide the best customer service available to avoid this kind of publicity.
You might also like to view...
How should the balances of Progress Billings and Construction in Progress be shown at reporting dates prior to the completion of a long-term contract?
a. Progress Billings as income, Construction in Progress as inventory b. Net, as income from construction if credit balance, and loss from construction if debit balance c. Progress Billings as deferred income, Construction in Progress as a current asset d. Net, as a current asset if debit balance and current liability if credit balance
All of the following sentences are correct except? _____
A) ?President Rivera turned out to be the best leader whom we could have elected. B) ?Because last week's sales report showed excellent profits, the report was shared with the board members who were skeptical C) The position of district manager will be given to whoever you identify as the top salesperson.
To connect with distant team members across borders and time zones, many organizations are creating ____________________ teams. These teams work interdependently with a shared purpose across space, time, and organizational boundaries using technology
Fill in the blank(s) with correct word
If there is a minor breach of contract the contract still continues
Indicate whether the statement is true or false