When writing up an order, what five steps should the salesperson complete?

What will be an ideal response?


The five steps are: (1) repeat the description, (2) confirm the delivery date and message, (3) itemize additional charges, (4) give customer the total charges, and (5) ask the customer how they would prefer to pay for the order.

Trades & Technology

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The ideal angle for the welding torch is ____.

A. 15° B. 30° C. 45° D. 60°

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In a slowly cooled hypereutectoid iron?carbon steel, the pearlite colonies are normally separated from each other by a more or less continuous boundary layer of cementite. Explain how it is that this microstructure develops. Use simple sketches to illustrate your answer.

What will be an ideal response?

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Technician A says previous invoices from other shops and repairs may provide clues about a customer's complaint. Technician B says the technician should have prior permission to go through papers and the glovebox in a customer's car to look for previous service information. Who is correct?

A. Technician A B. Technician B C. Both A and B D. Neither A nor B

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What is the purpose of a solenoid valve?

What will be an ideal response?

Trades & Technology