What is the term for such words and sounds as "er," "you know," "okay," and "um"?

A) crutches
B) vocalized pauses
C) dialects
D) slang expressions


Answer: B

Communication & Mass Media

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a) Sample size b) The style or type of questions used c) Generalizing results to the population d) Data analysis procedures

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Indicate whether the statement is true or false

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Indicate whether this statement is true or false.

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The brainstorming technique called ____________ asks group members to view problems from the perspective of someone with entirely different life experiences.

A. Reframing B. Random Input C. Provocation D. Concept fan

Communication & Mass Media