Beth and Ricky have been arguing over what type of wedding to plan. Ricky wants a large, traditional wedding, while Beth prefers an intimate gathering of a few family members and friends

Using the conflict management stages presented in the text, explain the process they can follow to help resolve their conflict.
What will be an ideal response?


For the most part, students should know the stages in order:
1. Set the stage
2. Define the conflict
3. Identify your goals
4. Identify and evaluate your choices
5. Act on the chosen choice
6. Evaluate the choice
7. Accept or reject the choice
8. Wrap it up

Communication & Mass Media

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Indicate whether the statement is true or false.

Communication & Mass Media

Which of the following is an example of actual malice in a libel suit?

A. Because a journalist hated the Yankees, she wrote an article that falsely accused the team's top player of taking drugs. B. Because of a reporter's faulty research, his article on an athlete cast the person in a negative light. C. Because a reporter forgot to get his source’s contact information, he was unable to call the source with follow-up questions about a controversial subject. D. Because a reporter forgot to use spell-check, his article about a convicted criminal had misspellings that made the writer's intent confusing.

Communication & Mass Media

In a(n) ___________ view of ethics, the morality of an act depends on the specific culture’s values and beliefs as well as the particular circumstances

Fill in the blank(s) with correct word.

Communication & Mass Media

Small talk is a __________ tactic whose purpose is to gain basic information that will help you

make a connection with someone. a. nonverbal b. mediated c. conversational d. none of the above

Communication & Mass Media