Sally purchased a used toaster at a yard sale. The seller told Sally that although the toaster was over ten years old, she had not had any problems with it. Sally takes the toaster home and uses if for a few months. One day, however, as Sally was using the toaster, it malfunctioned and caused a small fire in Sally's kitchen along with significant smoke damage. Sally decides that she wants to sue
the manufacturer of the toaster and that she is going to do so within one month of the fire. What would likely be the manufacturer's best defense in a strict liability in tort action brought by Sally?
a. The statute of limitations
b. The statute of repose
c. The fact that Sally bought the toaster at a yard sale, not from a recognized retailer
d. There would be no viable defense.
b
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Which of the following statements is true of obtaining commitment from a buyer?
A. Obtaining commitment deals only with securing an order. B. The process of obtaining commitment occurs only toward the end of any sales call. C. If obtaining commitment fails for any reason, the salesperson should argue or show his disappointment to the prospect. D. Salespeople gain commitment repeatedly, for instance, when checking to see whether a customer's entire needs have been identified. E. Even without a buyer's commitment, a sale can take place.
______deals with the way that members of a culture handle change and ambiguity within social or cultural contexts.
a. collectivism b. uncertainty avoidance c. individualism d. power distance
According to the _____ , all legal matters are confined to the country from which a site operates.
A. country-of-destination principle B. American Uniform Code Council (UCC) C. country-of-origin principle D. privacy laws
Andrea has been reading about psychological capital. Which of the following can she expect through implementing an effective psychological capital training program?
A. reduced performance B. lower satisfaction. C. empowerment and engagement D. improved work-life balance