Which of the following statements is false concerning group norms?
a. They often reflect the norms of the prevailing culture within which
the group exists.
b. They establish rules of behavior.
c. They are imposed by some authority figure.
d. They represent the shared values, procedures and beliefs that guide
c
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Identify the differences between special speaking situations and informative and persuasive speeches An occasional speech __________.
A. happens very rarely B. has special constraints because of expectations about life transitions C. is identical to informative and persuasive speeches, except for where it is presented D. all of these choices E. none of these choices
Lauren believes people should "tell it like it is" when communicating with others because it saves time and energy. Lauren's guiding principle in verbal communication is __________.
A. directness B. face-saving C. peaceful relations D. indirectness
Our behaviors are first shaped by our _______
a. beliefs b. values c. manners d. attitudes
In most cases, when other people tell us about a problem they are experiencing, they don't want our advice; they just want us to listen to them
Indicate whether the statement is true or false.