To write an effective, calming bad-news message to an unhappy customer, you may need to include a misleading statement or slightly deceptive claim

Indicate whether the statement is true or false


False

Business

You might also like to view...

A quantity discount is a price reduction given to those who pay their bills promptly

Indicate whether the statement is true or false

Business

Acme, Inc. is considering a four-year project that has initial outlay or cost of $100,000. The respective cash inflows for years 1, 2, 3 and 4 are: $50,000, $40,000, $30,000 and $20,000

Acme uses the discounted payback period method, and has a discount rate of 11.50%. Will Acme accept the project if it's payback period is 37 months? A) Yes, because it pays back in less than 37 months. B) No, because it pays back in over 37 months. C) No, because it pays back in over 38 months. D) No, because it pays back in over 40 months.

Business

The principal-agent problem is an example of the adverse selection problem that can result from asymmetric information

Indicate whether the statement is true or false

Business

All of the following are characteristics of a closely held corporation EXCEPT

A. the shares are publicly traded. B. the corporation can typically operate without a board of directors. C. the shareholders usually restrict share transfer. D. minority shareholders are provided more protection than in regular corporations.

Business