The nurse tells the caregivers of a 5-year-old patient that the patient will be discharged at lunch time. At 12:00 noon, the family is not present, but does come in at 2:00 p.m. The caregivers are wondering why the nurse thinks that they are late
This could be attributed to: 1. Lack of discharge paper processing.
2. Cultural differences in lunch time.
3. The caregivers believing that the child is being watched adequately.
4. The nurse being busy and losing track of time.
2
Feedback
1. The discharge paper processing cannot be completed without the caregivers being present.
2. Appointments should be made by clock time, not daily event times.
3. The caregivers may have a difference of opinion on time.
4. The later discharge occurred because the caregiver did not arrive at the set time.
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