Kenya heads the nurse's staff in the intensive care ward of Alston Memorial Hospital. Her job involves ensuring that work in the ward runs smoothly, which in part means maintaining the requisite standard in hospital hygiene and patient care. Her job naturally involves the use of coercive power, which also means remembering the guideline that she should

A. be consistent, thoughtful, and honest about requests.
B. do things for others even when not required to do so.
C. make sure to describe the purpose of each request.
D. warn people prior to giving punishment.
E. be clear on exactly what a reward is being offered for.


Answer: D

Business

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Answer the following statement true (T) or false (F)

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What mechanism is used to convey to managers the standards by which their performance will be measured?

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