Which of the following statements is true about power in an informal organization?
A. It is delegated by managers.
B. It is usually more unstable than formal authority.
C. It is likely to come from superiors in the formal hierarchy than from peers.
D. It strictly follows the official chain of command.
Answer: B
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Which of the following are the four dimensions of justice?
a. judicial, economic, coordinated, and focused b. procedural, interactional, distributive, and informational c. economic, personal, interactive, and informational d. procedural, economic, determinative, and service
Which of the following is not one of the three parts of a message?
a. Content b. Empathy c. Feelings b. Relationship
After earning a scholarship for your superior grades in school, you receive a congratulatory letter from the dean. This communication interaction would be considered
a. a negative stroke. b. a positive stroke. c. a Theory X incentive. d. a directive behavior.
The notion that failing to develop special relationships in favor of developing relationships based on exploitation or self-interest is unethical stems from the ethical framework of:
A. Duty. B. Fairness. C. Care. D. Virtue.