International ______ transportation makes it easier and less expensive to travel abroad than to rural U.S. locations.
Fill in the blank(s) with the appropriate word(s).
air
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Once you have an appropriate topic, a specific purpose, and a well-worded central idea down on paper, the next task is to identify the major divisions of your speech or key points that you wish to develop
Indicate whether the statement is true or false
Generally, the broad _____ culture perceives direct eye contact as a welcome expression of openness and honesty, while some other cultures view this as an inappropriate tactic, a lack of respect, or an aggressive move
a. American b. Asian c. European d. Latin American
Oralia is conducting a training seminar on how to deal with angry customers. She has defined the skills, demonstrated the process, and given the trainees a chance to role play. Oralia should do all of the following to encourage trainees except:
a. Ask the trainees to identify the areas in which they are the most proficient. b. Provide honest positive feedback about what she observed. c. Offer suggestions for improvement. d. Ask other participants for positive feedback. e. all of the above techniques should be used to encourage trainees.
Effectively managing your technology requires
A) an assistant. B) planning and practice. C) a degree in technology. D) the ability to ad lib at the last minute.