What is a valid reason for ethical behavior to be a necessary condition for high performance?
A. It helps an organization maintain the status quo.
B. It empowers first-line managers and supervisors.
C. It encourages people to be highly innovative.
D. It fosters competitiveness.
E. It contributes to good long-term relationships with employees, customers, and the public.
Answer: E
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Indicate whether the statement is true or false
When communicating with angry customers, it is most effective to:
a. yell louder than they yell. b. pass them off to a co-worker. c. roll our eyes. d. ask them to explain their situation and attempt to find effective solutions.
Gerard wants to get some land cleared in Texas. With the help of a consulting agency, he hires Carlos, an independent contractor. Carlos procures dynamite from a legitimate dealer, to be used in clearing the land
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The most common type of logical sequencing between tasks is referred to as the:
A) Finish to start relationship. B) Finish to finish relationship. C) Start to start relationship. D) Start to finish relationship.