The author suggests that to empower your speaking, you should avoid self-critical statements because
A) they make you sound unprepared.
B) they signal low social class and hence little power.
C) they signal a lack of confidence and make public your sense of inadequacy.
D) they make your speeches all sound the same.
Answer: C
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_____________________ involves the provision of facts and advice.
Fill in the blank(s) with the appropriate word(s).
The Wall Street Journal expanded from its role as a small business journal because of
A) Jayson Blair. B) Mary Baker Eddy. C) Barney Kilgore. D) George Jones.
Making your messages concrete is a suggestion given by your book to
A. help others attend to your messages B. help others understand your messages C. help others select your messages D. help others remember your messages
Listening is a process, or the act of inputting something into a series of phases that result in a particular output. The listening process has ________ phases
a. seven b. five c. three d. nine