Studies show that adults spend more than half their daily communication listening to someone else speak
a. True b. False
a
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The hardball tactic called ________ occurs when negotiators overwhelm the other party with so much information that they have trouble determining which facts are real or important and which are included merely as distractions.
A. the nibble B. the bogey C. intimidation D. the snow job
Surface acting involves the changing of ______.
a. inner feelings b. facial expressions c. service orientation d. acting with the setting
Which of the following assets is not depreciated?
A. Computers. B. Land. C. Buildings. D. Store fixtures. E. Equipment.
The earliest known example of managerial communication may be the record keeping procedure developed by Sumerian priests around ______.
A. 1,000 CE. B. 1 CE. C. 5,000 BCE. D. 8,000 BCE.