Norwest Trucking Corporation files a suit in a state court against Bob's Service Company (BSC), and wins. BSC appeals the court's decision, asserting that the evidence presented at trial to support Norwest's claim was so scanty that no reasonable jury
could have found for the plaintiff. Therefore, argues BSC, the appellate court should reverse the trial court's decision. Is the appellate court likely to reverse the trial court's findings with respect to the facts? If not, why not? What are an appellate court's options after reviewing a case?
An appellate court will reverse a lower court's decision on the basis of the facts if the evidence does not support the findings or if it contradicts them. Appellate courts normally defer to a judge's decision with regard to the facts of a case, however, for a number of reasons. First, trial judges routinely sit as fact finders. As a result, they develop a particular expertise in determining what kind of evidence and testimony is reliable and what kind is not. Second, trial judges and juries have the opportunity to observe witnesses and tangible evidence first hand. The appellate court sees only a cold record of the trial court proceedings and therefore cannot make the kind of judgments about the credibility of witnesses and the persuasiveness of evidence that can be gleaned only from firsthand experience. (There are also constitutional reasons for an appellate court to defer to a jury verdict. If, based on the evidence presented to a jury, a reasonable person could have come to the same decision that the jury came to, an appellate court cannot reverse the jury's decision with regard to the facts because this would, in essence, take away a person's right to a jury trial.)
An appellate court's options after reviewing a case are to affirm the trial court's judgment, to reverse it in whole, to reverse it in part, to modify the decision, or to remand the case for further proceedings.?
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A. arbitration B. process consultation C. med-arb D. mediation
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A. It enabled companies to reduce the size of their workforce and to charge less for their services while still delivering the same quality of service. B. It forced companies to recognize and determine the real costs associated with delivering the support services needed by their customers. C. It forced employees to increase their level of expertise and knowledge to keep up with the level attained by outsourcers. D. It enabled service desk to achieve world class and best-in-class status as customer satisfaction continually rose.
Which document contains the specifications for the product being purchased, quality and service requirements, payment terms, and so on?
A. request for information (RFI) B. request for invoice (RFI) C. request for purchase (RFP) D. request for proposal (RFP)