How can understanding the different conflict styles disputants may adopt be helpful for the mediator. Use at least two differing styles in your answer.
What will be an ideal response?
Varies based on the five styles: withdraw (avoid), accommodate, compete, compromise, and collaborate
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There are many benefits of listening and monitoring, such as ______.
A. formulating items to evaluate B. identifying influencers C. analyzing key trends D. calculating overall growth amongst audience E. all of these
Speakers can make listeners more resistant to the later attempts at counter-persuasion by raising and refuting opposing views
Indicate whether the statement is true or false
In the extreme level of conflict, tensions might escalate into a fight. At this point, the most important thing to each party is:
A. To come to a common understanding of each point of view B. To win C. To negotiate to a fair result D. To compromise
When do you cue the audience that the speech will end soon?
A. During the introduction B. During the conclusion C. During the question-and-answer session D. During the body