The main point about scanning and choosing is that
A. we are like video recorders that "take in" everything in sight.
B. we are victims of our surroundings because we have to attend to so much.
C. we choose to pay attention to some things while ignoring others.
D. we do not know how to rank what is most important in our environment.
Answer: C
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Max is attempting to listen to his friend on the phone while watching a baseball game on
television. This example illustrates which of the information processing barriers to listening? A) receiver apprehension B) shifting attention C) processing rate D) information overload
There is a constant temptation to jump to the end of the process by engaging in problem-solving too early. This can be overcome by ______.
A. going back to the opening statement B. trusting the process C. letting the disputants do whatever they want on their own timetable D. saving problem-solving for the second mediation session
If a person is sitting at a distance of two feet from another individual for a discussion, then which zone of this individual is that person sitting in?
a) Persona b) Intimate c) Social d) Public
A college's Board of Trustees establishes policies. This type of group would be classified as a
a. symposium. b. forum. c. panel discussion. d. governance group. e. service group.