All of the following are advantages associated with the use of satisfaction surveys EXCEPT:
A) It empowers clients by giving them an opportunity to provide feedback.
B) Patterns or trends can be detected as information is gathered from year to year
C) Practically every study using this model has found that clients report being satisfied
with services.
D) The cost for creating surveys are minimal
C
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The so-called ________ suggests that the available tool often determines the action
a. Squeaky wheel gets the grease theory b. Theory of quantum leap c. Law of the instrument d. Different drummer concept
Interpersonal learning helps individuals, families and groups:
a. understand their behaviors and relationships with others. b. learn about the kinds of relationships they might want to have. c. learn about the impact of their behaviors on others. d. understand their behaviors with the social worker.
___________ is an organized system by which practitioners within a profession assess one another's services
a. Networking b. Mentoring c. Monitoring d. Peer review
Sociograms are useful in assessing children’s interactional patterns in groups
a. True b. False