The nurse manager wants to create an empowered workplace for his staff. Which activities would be most helpful in accomplishing this?
1. Keeping bad news about an upcoming layoff from staff members to avoid upsetting them
2. Avoiding giving negative feedback to employees so that they do not become discouraged
3. Providing a loosely structured orientation process so that nurses can develop innovative behaviors
4. Teaching a class on the neurobiological reactions that lead to burnout and reinforcing healthy coping skills.
Answer: 4
Explanation: Providing education to staff and modeling coping skills is empowering. Not sharing information with staff, avoiding feedback (even if negative), and failing to provide a strong, evidence-based orientation will decrease the likelihood of fostering a healthy, empowered workplace.
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