Nonverbal behaviors and how they are interpreted vary among ____________________
Fill in the blank(s) with correct word
cultures
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When addressing a heterogeneous audience, a speaker should
A) use broader generalizations. B) use a wider variety of supporting material. C) increase the use of platitudes. D) apply demographic stereotypes. E) transform them into a captive audience.
Arthur was chosen by his department to represent them during negotiations with management about the new long work hours that have been imposed on everyone
During negotiations, however, Arthur decided to support management's decision to have employees work overtime, and subsequently, he forced the employees to agree to this verdict. In a follow-up meeting, the team removed Arthur from the position. Which power was given to him by the employees, and why was he removed from the position? a) Legitimate power; because he was using coercive power over the employees b) Referent power; because he was using legitimate power over the employees. c) Coercive power; because he was using referent power over the employees. d) Reward power; because he was using referent power over the employees.
__________ involves replacing a person's current beliefs with a new set of beliefs.
A. Constraint B. Conversion C. Commitment D. Agenda setting
The extemporaneous method of speaking involves
A. using notes. B. memorizing a speech. C. reading a script. D. ad-libbing.