On the military base where Micah is stationed, there is a large, well-stocked garage where he can take his vintage car to do necessary maintenance. The garage charges modest space and tool rental fees. Micah really enjoys tinkering with the engine, but he's not very knowledgeable. That's why he's glad that there is a trained mechanic on duty at the garage. The mechanic will answer Micah's questions and check his work to make sure that he has done nothing to damage his car's engine. Micah was especially proud of himself when he replaced his carburetor recently. Which of the following service delivery roles is Micah, the customer, performing?
A. A contributor to quality and satisfaction and competitor
B. A competitor and productive resource
C. A customer mix manager and recruiter
D. A recruiter and competitor
E. A productive resource and contributor to quality and satisfaction
Answer: A
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